CAHSA 2009 Conference & Exhibition
"Hospitality: At Your Service"

Watch a video of conference attendees offering their perspectives on surviving in these tough economic times!

Breakout sessions

	Session#	Title (Click for handouts if available)	Speaker(s)
	Opening Session	The Eskaton National Demonstration Home: A Home for Living, A Home for Life	Sheri Peifer, Vice President, Research and Strategic Planning, Erin Clay, Director, Research and Planning, Eskaton Senior Residences and Services, and Jeffrey DeMure, AIA
	101	Green Design	Charles Kessler, AIA, LEED AP, Principal, and Tarah Schroeder, LEED AP, Ricca Newmark Design
	102	Tips to Stay Out of Court	Kirstin Sumner, Associate General Counsel, Brookdale Senior Living
	103	Getting Help from Hospitality	Cheri A. Young, Ph.D., University of Nevada, Las Vegas, and David Corsun, Ph.D., School of Hotel, Restaurant & Tourism Mgmt, University of Denver
	104	Panel Discussion: AAHSA Cabinets and Their Functions	Mary Reilly, Senior Regional Vice President, AAHSA. Panel: Russ DenBraber, President and CEO, Christian Living Communities; John Zabawa, President and CEO, Seniors' Resource Center; and Kathy Tessmer, Director of Social Services, Christian Living Communities
	201	How to Determine Your Social Media Goals and Objectives	Andrea Hill, Worldways Social Marketing
	202	Assisted Living Federal and State Update	Paul Williams, Senior Director of Government Relations, Assisted Living Federation of America
	203	How Hospitality Impacts Marketing: The Power of Operationalizing Your Brand	Sharon Brooks, President & CEO, SBA and Brooks Adams Research
	204	The Memory Fitness Puzzle: Putting the Pieces Together	Pamela Ansburg, Ph.D., Mind Matters: Memory Fitness Consulting
	301	CAST: Translating the Technology Vision into Real Change in Your Organization and at the State Level	Sheri Peifer, CAST Commissioner; Brad Boatright, Executive Director, Good Samaritan Society Fort Collins Village; and Jack York, Principal, It's Never 2 Late
	302	Six Strategies for Senior Living Providers in Challenging Economic Times	Will Carney, Managing Director, Ziegler Capital Markets
	303	Implementing Quality First: The Next Steps	Maggie Flowers, Quality First Services Manager, American Association of Homes & Services for the Aging
	304	Dementia Care: The Future of Active Aging is Now	Rebecca Williams, Special Care Unit Program Coordinator, San Joaquin Gardens and Roger Landry, Masterpiece Living
	401	Retired Residents and Technology	Murry Mercier, Information Technology Site Manager, Wind Crest
	402	Fair Housing Laws in the Long Term Care Context Part I: Operational Issues Fair Housing Logo Size Requirements Fair Housing Advertising Guidelines DOJ HUD Joint Statement on Reasonable Accommodation Covenant Order	Daniel Sternthal, Attorney, Brown McCarroll, LLP
	403	Dealing with Dissatisfied Families	Jeanne Sexson, JE Sexson Enterprises
	404	The Silent Generation Study (handouts not available - proprietary information)	Jim McDonald, Regional Director of Operations, Morrison Senior Dining
	501	Emergency Communications in Senior Living: Getting the Right Message to the Right People, Right Now	Jeff Pepper, CEO, Touchtown and Russ DenBraber, President and CEO, Christian Living Communities
	502	Fair Housing Laws in the Long Term Care Context Part II: Advertising and Admission Issues Bishop Gadsden   Channing House Order (CA case that dealt with transfers in CCRCs)	Daniel Sternthal, Attorney, Brown McCarroll, LLP
	503	Fine Dining: How to Create a Rose on a Carnation Budget	Mark Wyatt, Sysco Foodservices of Denver
	504	Resident Advisory Councils in a Senior Housing Community	Craig Erickson, Executive Director; Karen Weerts, Vice President and Erickson Advantage Liaison; and Jim Murphy, Dining Services Liaison, Wind Crest
	Friday Luncheon	Creating an Effective Guest/Customer Relations Program	Jeanne Sexson, JE Sexson Enterprises

Click here to see the 2009 Quality First Award pictures and videos

2009 Exhibitors

American Medical Response
Heather Berzina
2901 Broadway
Denver, CO 80216
720-883-8031
Ambulance Transports

ASI-Modulex
Stephanie Snyder, Regina Serna
6665 S. Kenton St. Suite 202
Englewood, CO 80111
303-755-0997
ASI-Modulex is a full-service architectural signage company specializing in interior, exterior and digital signage and design and planning services for signage.

BDR Construction
Bill Gregory, Ron Redfern
111 38th Ave.
Greeley, CO 80634
970-301-4188
B DR construction is a full-service multi-state general contractor and construction management company with its focus in senior living.

Beacon Communications
Sam Vickery, Mike Young, Judy Rogers, Tamra McChesney
4242 Delaware St.
Denver, CO 80216
303-750-6500
Resident safety, emergency call, security, patient wandering

Davey Coach Sales
Jeff Storm
7182 Reynolds Dr.
Sedalia, CO 80135
303-683-9500
New and pre-owned coaches and vans, sales or leasing available, wheelchair accessible.

Eskaton
Erin Clay, Sheri Peifer
5105 Manzanita Ave.
Carmichael, CA 95608
916-334-0810
Come and learn about the Eskaton Demonstration Home, which combines universal design, breakthrough technologies, and green living features with beauty, simplicity and comfort.

Evercare, Evercare Hospice, Secure Horizons
Jane Reuter, Cindi Borggreve, Rob Lomas
6455 S. Yosemite St. 6th Floor
Greenwood Village, CO 80111
303-714-1070
Medicare Advantage health insurance

Good Day Pharmacy
Karen Price, Gina Murray
2033 Boise Ave.
Loveland, CO 80538
970-669-7500
Good Day Pharmacy offers exceptional pharmacy services to assisted living and long term care patients. Specialty packaging, consulting.

Home Instead Senior Care
Tia Anderson, Ann Allen
4704 Harlan St.
Denver, CO 80212
303-463-1900
Home Instead Senior Care has hosted several Wii bowling tournaments in the north Denver area. The Wii is a new, popular technology used to keep seniors active while taking them back to the days of bowling alleys and soda fountains. The Wii program is just a small part of Home Instead’s focus on caring for the senior community.

Infinity Rehab
Sherri A. McCaskill, Tyler Keeter
25117 SW Parkway #D
Wilsonville, OR 97070
360-721-9308
Rehab services—occupational, physical and speech

It’s Never 2 Late
Jack York, Donna Gruis
7502 S. Alton Way #I
Centennial, CO 80112
303-806-0797
Senior software plus adaptive hardware combine in our engaging and empowering adaptive computer systems. Ideal for activities, therapy, staff training, community outreach and more.

JRD Steam
Justin Short, Brian Troccoli, Barb Harmon, Jim DeKraker
4501 S. Navajo St.
Englewood, CO 80110
303-762-8346 x223
Walk-in bathtubs, steam showers

Kwalu
Molly Carter, Mark Levine
316 E. Woodlawn St.
Ridgeland, SC 29936
877-695-9258
Kwalu’s seating-tables-casegoods-wall protection scuff, scratch & chip-resistant products combine excellence in design with unsurpassed longevity, resulting in a 10-year warranty on construction and finish.

Lantz-Boggio Architects
Dennis Boggio, MaryLou Parham, Jeff Shera
5650 DTC Parkway #200
Englewood, CO 80111
303-773-0436

Legacy Healthcare Services
Paul Petitt, Anne Brisnehan
3001 Spring Forest Rd.
Raleigh, NC 27616
919-424-5000
Legacy Healthcare Services is one of the largest therapist-owned and operated contract rehabilitation companies in the United States. Headquartered in Raleigh, North Carolina, Legacy has over 100 years of experience in therapy and management in the senior care arena. Legacy’s exceptional Wellness Programs has drawn much praise from CCRC residents throughout the country.

M3 Insurance Solutions for Business
Scott Wilson, Shannon Tarufelli, Chris Kenyon
1610 Wynkoop Street, Suite 300
Denver, CO 80202
303-260-7450
M3 Insurance Solutions for Business is an independent insurance agency employing a team of specialists who are committed to providing customized insurance placement and risk management solutions for long term care and senior housing facilities in the areas of employee benefits, property & casualty and financial services.

Mind Matters: Memory Fitness Consulting
Pam Ansburg
21008 E. Crestline Pl.
Centennial, Co 80015
720-224-5484
Mind Matters offers customizable, research-based memory fitness programs for older adults and training programs for their service providers.

Morrison Management Specialists
John Laird, Jared Flayer
8815 Sunny Ridge Drive
Houston, TX 77095
281-755-7083
Morrison Senior Dining is the nation’s only food service company dedicated exclusively to providing food, nutrition and dining services to senior living communities. We help our clients transform themselves in order to survive the cultural change required by new residents.

Palace Construction
Hunter Aldrich, Maggie Bolden, Mark Greer
7 S. Galapago St.
Denver, CO 80223
303-777-7999
Commercial general contractor

PharMerica
Katie Johnson, Carl Pannuti
1041 Elkton Dr. Ste A
Colorado Springs, CO 80907
720-308-1657
Pharmacy services

Pinkard Construction
Jim Mellor, John VanGulik
9195 W. Sixth Ave.
Lakewood, CO 80215
303-986-4555
Design build, construction manager, general contractor successfully serving the senior community for 46 years, building independent, assisted living and skilled nursing projects.

RehabCare
Trent Hermen
7733 Forsyth Blvd.
St. Louis, MO 63105
314-659-2516
With more than 25 years of experience, RehabCare is a leading provider of physical rehabilitation program management services in over 1,200 hospitals, nursing homes and other long-term care facilities throughout the United States. RehabCare also owns and operates freestanding rehabilitation and long-term acute care hospitals.

Ricca Newmark Design
Charles Kessler
5325 S. Valentia Way
Greenwood Village, CO 80111
303-928-1351
Interior design and culinary design

Rocky Mountain Biosphere Reserve
Valerie Pankratz, George Hartlan
Box 232
Onanole, Manitoba, Canada
R0J 1N0
204-848-4574
Designated in 1986 by UNESCO (United Nations Education Scientific and Cultural Organization) under the Man and the Biosphere program, Riding Mountain Biosphere Reserve is a not-for-profit organization whose mission is to foster and encourage a sustainable community-based regional economy with high biodiversity, landscape, and social values. Located in southwestern Manitoba, Canada, 15,000 square kilometers in area, we are one of 15 biosphere reserves in Canada and part of a worldwide network of 527 biosphere reserves in 102 countries throughout the world. Riding Mountain Biosphere Reserve is a special area within the world where people demonstrate better approaches to conservation and sustainable resource use. The three main functions of the Biosphere Reserve are: Conservation of Biodiversity - protecting the long-term health, integrity and diversity of flora, fauna and the region’s natural landscape; Sustainable Development - finding sound approaches to land use and resource use that is sustainable for society and the environment, now and in the future; and Capacity Building - helping citizens, business and government make informed decisions using scientific research, monitoring, education and training.

Schryver Medical, Inc.
Chris Randall, Jon Wallick
12075 E. 45th Ave. #600
Denver, CO 80239
303-371-0073
Leading company of mobile x-ray and lab services.

Sysco Foodservices
Gary Hammer, Janine Hinkle
5000 Beeler Street
Denver, CO 80238
303-585-2000
Full line distributor

Total Longterm Care
Brenda Geist and Stephanie Roberts
200 E. 9th Ave.
Denver, CO 80203
720-974-2412
Health care and support for seniors at home.

Touchtown Inc.
Jeff Pepper, Drew Rozzi
201-B Ann St.
Oakmont, PA 15139
412-826-0460
In-house television channels, digital signage, calendars and resident safety communications systems.

U.S. Foodservice
Lewis Hughen
11955 E. Peakview Ave.
Centennial, CO 80111
720-254-2786

Van Gilder Insurance
Joey Kellum, Kendra Bostick
1515 Wynkoop Ste. 200
Denver, CO 80202
303-831-5234
Risk man agement an d insurance services

Ziegler Capital Markets
William Carney
200 South Wacker, Suite 2000
Chicago, IL 60606
312-596-1535

Ziegler is a boutique financial services organization that provides investment banking, asset management, wealth management and alternative investments for institutional and individual investors. Ziegler offers comprehensive and innovative financial solutions and is the nation’s lead underwriter of financing for non-profit senior living providers.